Web Accessibility Scanning Service Relaunch

As part of the Digital Accessibility Strategic Initiative, we are relaunching the ITS web Accessibility Scanning Service. 

This service provides the tools and data for units to understand the accessibility status of their web properties and take strategic action.

From December 2024 to February 2025, we are reaching out to units, seeking appropriate assigned resources for defined roles to make use of this service. We are collecting assigned names in this spreadsheet ahead of onboarding.

Unit Roles in the Accessibility Scanning Service

Unit Scan Coordinator

Assigned person who coordinates unit approach.

  • Responsibilities
    • Craft unit strategy
    • Prioritize unit web presence to be scanned
    • Create scans for websites, assign to unit staff
    • Triage roadblocks, allocate resources
    • Monitor unit website accessibility health score
    • Report to unit leadership
  • Skills
    • Content management systems, web development, digital accessibility
    • Relationship with unit web staff, managing people
    • Analyzing data, coordinating action

Scan Managers

Assigned people who monitor and take action on specific areas.

  • Responsibilities
    • Formulate strategy to address barriers
    • Run scans on one or more websites
    • Assign issues to unit staff
    • Coordinate staff work
    • Report to Unit Scan Coordinator
  • Skills
    • Content management systems, digital accessibility
    • Analyzing data and coordinating action
    • Knowledge of specific web properties

ITS Support for the Accessibility Scanning Service

ITS Service Managers, Owner, and Staff

People who manage and support the service.

  • Create unit organizations
  • Troubleshoot technical issues
  • Triage with vendor
  • Consult with scan managers and unit scan coordinators
  • Maintain documentation and training materials
  • Coordinate software updates as needed